Melbourne Sports and Allied Health Clinic Privacy Statement

MSAHC complies with all applicable Commonwealth and Victorian privacy legislation relating to the collection, use, disclosure and handling of your personal and health information.  Relevant legislation includes the Privacy Act, the Health Records Act and the Information Privacy Act.

Wherever possible, we will obtain personal and health information from you. 

MSAHC will use the personal and health information collected about you for the following purposes

• Assessing your health;
• Determining which health assessments meet your physical needs;
• Adapting our services to suit your personal needs; and
• Planning and managing MSAHC. 

If we cannot obtain your personal or health information, we may be unable to fully cater to your health or other personal requirements. 

The information you give to MSAHC is kept confidential.  We may disclose your information to agents or contractors we engage but only for the purposes set out above.  We may also disclose personal and health information to the Department of Health and Ageing, health care practitioners, or any person or organisation authorised by you or by law to obtain it.

If we disclose your information for any of the above reasons to any other person or organisation, we will create a written record of the date of disclosure, the information disclosed, the person or institution to whom the disclosure was made and the reason why we disclosed your information.

MSAHC may keep your personal and health information in electronic or paper form.  MSAHC will keep the information secure to ensure there is no unauthorised use or disclosure.   MSAHC makes all reasonable efforts to ensure that your information is accurate, complete and up to date.  MSAHC will keep data for at least seven years after you cease to receive care from us, or otherwise as required by law.

You may at any time request in writing access to the information stored about you.  We will respond to such a request within 45 days.  If we decide not to provide you or with access to information we will provide you with written reasons for our decision.

If you believe that the information MSAHC holds about you is inaccurate, incomplete, misleading or not up to date, you may request in writing that the information be corrected.  We will respond to a request to amend information within 45 days.  If we decide not to correct the information we will provide you with written reasons for our decision.